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How to upgrade pdfToolbox Server successfully?

Background

Sometimes after upgrading to a newer version of callas pdfToolbox Server, the server jobs are not moved automatically.

Instructions

Go to the "Server" folder of the previous version of callas pdfToolbox Server:

Macintosh:
/Library/Application Support/callas software/callas pdfToolbox CLI (version)/Server/Jobs
Windows: 
C:\ProgramData\Application Support\callas software\callas pdfToolbox CLI (version)\Server\Jobs

Create a copy of the "Jobs" folder.
Go to the "

How to

12 févr. 2020 Knowledge Base

AI Integration

How to locate my jobs folder of pdfToolbox Server?

Background

Every job that you create in pdfToolbox Server is stored in the "Jobs" folder. It's very important to know where that Jobs folder is located to create a backup of that folder. Because when you lost your data after a crash you will be able to put the Jobs folder backup in the right place to load your jobs back in pdfToolbox Server.

Instructions

Go to:

Macintosh:
/Library/Application Support/callas software/callas pdfToolbox CLI (version)/Server/Jobs
Windows: 
C:\Pro

How to

12 févr. 2020 Knowledge Base

AI Integration

How to reset my pdfToolbox Server?

Background

This article explain how you can reset your pdfToolbox Server when you are not able to start them.

Instructions

Close pdfToolbox Server.
Navigate to:

Macintosh:
/Library/Application Support/callas software/callas pdfToolbox CLI (version)/Server
Windows:
C:\ProgramData\Application Support\callas software\callas pdfToolbox CLI (version)\Server

Delete the following cache files:

Server.cfg
Server.info
Server.lck
Server.log

Start pdfToolbox Server.
Go t

How to

12 févr. 2020 Knowledge Base

AI Integration

Paths to the pdfToolbox user folder

The following paths are the folders for callas pdfToolbox Server 8:

Windows

CLI:

%APPDATA%\callas software\callas pdfToolbox CLI 8
%ALLUSERSPROFILE%\callas software\callas pdfToolbox CLI 8

Desktop:

%APPDATA%\callas software\callas pdfToolbox 8

Macintosh

CLI:

~/Library/Preferences/callas software/callas pdfToolbox CLI 8
/Library/Application Support/callas software/callas pdfToolbox CLI 8

Desktop:

~/Library/Preferences/callas software/callas pdfToolbox 8

Unix:

$HOME\.ca

How to

12 févr. 2020 Knowledge Base

AI Integration

How to integrate callas pdfToolbox with Enfocus Switch?

The Enfocus Switch product line allows automating a series of “best of breed” applications in a visual and very user-friendly way. Of course the pdfaPilot and pdfToolbox products integrate into Switch. This integration happens through “configurators” and in order to automate the callas products, you have to obtain the most recent pdfaPilot and pdfToolbox configurators from within Switch. Here are detailed instructions on how to go about that:

When opening Enfocus Switch:   

Go to “

How to

12 févr. 2020 Knowledge Base

AI Integration

Installing on Mac OS

Question: During installation, I got a warning that the developer cannot be confirmed? Answer: callas software is a registered developer at Apple for MacOS. Due to some quite strict security settings starting with MacOS 10.7 only software downloaded from the Mac App Store can be installed directly. Just change the system settings in 'Security and Privacy' to 'Mac App Store and identified developers' before installing a callas software product. You can set it back to 'Mac

How to

12 févr. 2020 Knowledge Base

AI Integration

How do I best upgrade Adobe Acrobat on Windows so that callas pdfToolbox remains working?

When upgrading Adobe Acrobat on Windows (for example to go from version 9 to Acrobat X), Adobe Acrobat is completely reinstalled and the old version of the software is removed by the Adobe installer. To ensure pdfToolbox remains working, follow the following steps:

Your preferences should not be affected by this upgrade. But it is always wise to have a backup of your preferences before doing big changes, so head on over to the callas preferences folder and make a backup.
Make sure

How to

12 févr. 2020 Knowledge Base

AI Integration

How can I convert PostScript files to PDF using pdfToolbox Server?

Background

In pdfToolbox Server 5 there was a specific action that could be selected to convert PostScript (or EPS) files into PDF with specific PDF Settings. Because of the different way pdfToolbox Server 7 works, this functionality needs to be implemented differently (and this article explains how).

Instructions

Open pdfToolbox Desktop and either launch a local server or connect to your remote server in the usual way.
Create a new job, fill in a name and description (optional) and setup

How to

12 févr. 2020 Knowledge Base

AI Integration

How to move your pdfToolbox settings to another machine?

Background

This article explains how you can move or copy your pdfToolbox settings to another computer.

Instructions

First of all, make sure the new computer has the same ICC profiles installed as the current one.

Your pdfToolbox settings are stored in the following location:
 
Windows XP and Windows Vista:
C:\Documents and settings\USERNAME\Application data\callas software\callas pdfToolbox 8

Windows 7:
C:\Users\USERNAME\AppData\Roaming\callas software\callas pdfToolbox 8

How to

12 févr. 2020 Knowledge Base

AI Integration

How to export (or import) multiple profiles at once?

Background

It is quite easy to export (or even import) multiple profiles at once.

Instructions

Just go to the "Edit" dialog of the profiles (or chose "Create new callas Profile".
Mark all profiles, which shall be exported in the left list.

 
 Click the right icon below this list.

 
Now just choose the destination folder, where the selected profiles shall be saved. - Thats all.

To import more than one profile is also quite simple in the desktop-version: just dr

How to

12 févr. 2020 Knowledge Base

AI Integration

How to create a pdfToolbox Server job that generates preflight reports?

Background

callas pdfToolbox Server 5 allowed you to create "Hot folders" which specified a preflight profile and which indicated which preflight report needed to be generated in case of success, warning or error. callas pdfToolbox Server 7 significantly changes how the application works and generating preflight reports doesn't seem to be available any longer.

This article explains how you can use this functionality in pdfToolbox Server  using the new Process Plan functionality. To show h

How to

12 févr. 2020 Knowledge Base

AI Integration

How to upload large files to support?

Background When sending problems to support or asking questions about a specific functionality, it is always helpful if you supply as much information as possible: Profiles or Process Plans when working with pdfToolbox or pdfaPilot Example documents 'before' and 'after' to explain the problem or question Screenshots explaining the specific problem When such files are over 2MB it is more reliable and quicker to send them to us through FTP. This article describes how to do so.  Instructions F

How to

12 févr. 2020 Knowledge Base